Refund Policy for MedSkill Webinars

Effective Date: 20/12/2024

At MedSkill, we strive to provide the best experience during our webinars. However, we understand that sometimes circumstances may change, and you may need to cancel your registration. This Refund Policy outlines the conditions under which refunds will be issued.

1. General Refund Conditions

Refunds are provided under specific conditions, as outlined below. Please read our full policy to understand the circumstances in which you may be eligible for a refund.

2. Refund Eligibility

Refunds are only available for registrations made for webinars that are paid. The following conditions must be met for a refund request:

Cancellation Before the Webinar: If you cancel your registration at least 48 hours before the webinar’s start time, you are eligible for a full refund.
In Case of Webinar Cancellation: If MedSkill cancels the webinar for any reason, you will receive a full refund.
Technical Issues: If you experience technical issues during the webinar that prevent you from participating (e.g., access problems due to server errors), you may be eligible for a refund or a future webinar credit, subject to MedSkill's discretion.
No Refund for No-Show: Refunds will not be issued for attendees who fail to show up for the webinar without prior cancellation.

3. How to Request a Refund

If you believe you are eligible for a refund, please contact us via email at [email protected] or call us at +91-11-71860482. Include the following details in your request:

Your name and contact information
Webinar name and date
Reason for requesting a refund
Proof of payment (if applicable)

All refund requests must be made within 7 days of the webinar date for consideration. We will process your request and notify you of the status within 7 business days.

4. Processing Time

Once your refund request is approved, refunds will be processed to the original payment method. Please allow up to 10 business days for the refund to appear in your account, depending on your payment provider.

5. Non-Refundable Fees

Please note that any administrative or processing fees charged at the time of registration may not be refundable.

6. Changes to This Refund Policy

MedSkill reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. Please review the policy periodically for any updates.

7. Contact Us

If you have any questions or need clarification regarding this Refund Policy, please contact us at:

Email: [email protected]
Phone: +91-11-71860482
Address: E-77, Jasola, Sarita Vihar, New Delhi – 110065 (DL), India